🛡️ Safe & Responsible Gaming

Responsible Gaming — Your protection is our priority

90jl believes entertainment is only worthwhile when it is controlled and enjoyable. Our responsible gaming tools and guidelines help you play within safe limits.

For ages 21 and above only. You must be at least 21 years old to open an account and play any game on 90jl. Participation by minors is strictly prohibited.

Online casino and sports betting is a form of entertainment — not a guaranteed source of income. 90jl always wants its players to play happily, healthily, and in a controlled manner. On this page we will discuss how you can protect yourself, when to seek help, and which protection tools 90jl provides.

The harms of gambling can sometimes develop gradually. That is why staying aware and setting limits in advance is very important. On the 90jl platform you can set deposit limits, betting limits, session time limits, and arrange to suspend your account if needed.

Our Responsible Gaming features

Budget Control

Deposit Limit

Set how much you can deposit per day, per week, or per month. Once a limit is set it takes effect immediately, and can only be increased after a specified waiting period.

Spend Control

Betting Limit

Set the total amount you can wager within a given period. This helps you play with a clear head and protect yourself from excessive losses.

Time Management

Session Time Limit

Decide in advance how long you will play in one sitting. When the session limit is reached, 90jl will automatically prompt you to take a break. Regular breaks help maintain a healthy mindset.

Temporary Break

Time-Out Option

If you feel you need a break for a few days, take a time-out for anywhere from 24 hours to 30 days. During this time your account will be temporarily locked and no transactions can be made.

Permanent Solution

Self-Exclusion

If you feel that gaming is having a negative impact on your life, apply for self-exclusion. This is a long-term or permanent option. Reactivating your account while it is active is not possible.

Support

24/7 Support

Contact us via live chat or email for any issue. Our support team is available in both Bengali and English, seven days a week, 24 hours a day. [email protected]

Recognise the signs of a gambling problem

Problem gambling can grow gradually. If any of the signs below appear in you, it may be a warning signal:

  • Repeatedly returning to play in order to recover lost money.
  • Neglecting work or family responsibilities while thinking about gaming.
  • Going beyond an already set budget and taking on debt.
  • Trying to stop playing but failing repeatedly.
  • Hiding gambling from family or friends.
  • Feeling restless, anxious, or irritable when unable to play.
  • Cutting back on everyday essential expenses (food, rent, medicine) to fund gambling.
  • Gambling to relieve stress or escape from depression.

If any of the signs above feel familiar, please take a break and contact us. The 90jl support team is always ready to point you in the right direction.

How to use the protection tools

1

Log In to Your Account

Log in to your account on 90jl and go to "Account Settings" or the "Responsible Gaming" section. There you will find all protection tools in one place.

2

Set deposit and betting limits

Set your deposit and betting limits based on your monthly income and entertainment budget. Experts advise keeping no more than 5% of total income allocated for entertainment.

3

Keep the session timer on

Set a maximum time limit for each gaming session. When the time is up, the session will end automatically and you will need to make a conscious decision to start again.

4

Take a time-out or self-exclusion when needed

If you feel you need a break for a few days, use the time-out feature. If a longer-term solution is needed, apply for self-exclusion — once it takes effect it cannot be cancelled.

5

Get help from support

If you are unable to take a step or have questions, contact our live chat directly or send an email to [email protected]. Our team will assist you without judgment.

Core responsible gaming guidelines

Play with an entertainment mindset

Gambling is always for entertainment — never use it as a solution to financial problems. In every session, spend only what you can afford to lose without it affecting your daily life.

Play with a clear head

Never play while under the influence of alcohol, drugs, or extreme stress. Consciously avoid the tendency to place large bets driven by emotion.

Balance your time and money

Keep gaming as a small part of your life alongside family, work, and social commitments. If spending too much time playing is disrupting other responsibilities, that is a red flag.

Review your own transactions

Regularly check your deposit and withdrawal history. 90jl gives you the ability to view your gaming history and spending summary — use it and make informed decisions.

Questions and answers about responsible gaming

Log in to your account and go to the "Responsible Gaming" section. There you will find options to set daily, weekly, or monthly deposit limits. Lowering a limit takes effect immediately, but increasing it requires a specific waiting period. For any issues, get help via live chat.

The duration of self-exclusion depends on which option you chose. For a temporary time-out, your account reactivates automatically once the period ends. A long-term or permanent self-exclusion cannot be cancelled while it is active. This process is intentionally designed this way so that it provides genuine protection.

You must be at least 21 years old to play on 90jl. An identity document may be required to verify your age during account verification. Participation by minors is strictly prohibited and 90jl makes no exceptions on this matter.

If you feel that gambling is causing problems in your life, contact our live chat (active 24/7) or email us at [email protected] immediately. Our support team will confidentially help you take the right steps — from account lock or self-exclusion to guidance toward professional assistance.

A time-out is a temporary break — typically from 24 hours up to 30 days. Once the period ends, your account reactivates automatically. Self-exclusion is a stronger step — it can be long-term or permanent and cannot be reversed while it is active. If you are unsure which one to choose, our support team can advise you.

Account protection requests can normally only be made by the account holder themselves. However, if you believe a family member is being harmed by gambling, please share the details at [email protected]. We will assess the situation and do our best to provide the most suitable help.

Stay safe, play with enjoyment

Set limits on 90jl and responsibly enjoy your favourite games. We are always here to help.

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